Why should I order my breast pump through BreastPumps.com?
Which breast pumps are available?
We offer a wide selection of premium pumps from all major brands. You can browse our full list of available pumps Here.
*Not all insurance plans provide coverage for breast pump purchases. Your breast pump selection may vary depending on your insurance.
Do you offer accessories for my breast pump?
Do you sell used breast pumps?
How can I be sure that I am buying the right breast pump?
Which breast pump brand is the best?
One side of my pump isn’t working, what do I do?
My pump is running, so why am I not getting any milk?
How often do I need to replace the pumping kit?
Why should I consider upgrading my pump choice?
What breastfeeding benefits are covered through insurance?
Contact your insurance provider to learn more about your specific benefits and coverage.
What’s the new legislation about breast pumps?
Will there be a co-insurance or co-pay for my breast pump?
Why can’t get I my breast pump now?
What if my insurance provider denies coverage?
According to the U.S. Department of Health and Human Services, health insurance plans must provide comprehensive breastfeeding support, counseling and equipment for the duration of breastfeeding. However, there are some instances in which your insurance provider may deny the purchase of a pump through BreastPumps.com including:
- Your insurance plan has not yet renewed
- You have a self-funded plan which may have opted out of these benefits
- Your plan only covers rentals, hospital-grade or manual breast pumps
If you are denied coverage, refer to your policy or contact your insurance provider for more information.
Do I need to get a prescription from my doctor before ordering a breast pump?
If not—don’t worry! One of our Specialists will contact your doctor on your behalf during our order verification process. In the event your doctor does not respond in a timely manner, we may contact you for assistance in securing your prescription.
Do I need to enter my OB/GYN or Midwife on the order form?
When can I order a breast pump?
How soon will I receive my pump?
After submitting your information, we will reach out to your doctor to request a breast pump prescription and to your insurance provider to verify coverage. This process may take 1-3 business days.
Once verified and approved, your selected breast pump will be processed and shipped. In most instances, total processing and delivery time takes approximately 4-7 business days. Some insurance plans require that we wait to process the order 30 to 60 days prior to your due date or that your baby has been born before we can ship the breast pump.
How do I check the status of my breast pump order?
What is your return policy?
If you suspect a manufacturer defect or other warranty issue or if your breast pump is not working properly, please contact the manufacturer’s number listed with the product information for more information and to troubleshoot the problem.
Can I pay to upgrade my insurance-provided breast pump?
How will my order be shipped?
All orders are shipped via UPS Surepost. Therefore, a physical address is needed because UPS is unable to deliver to P.O. boxes.